Privacy Policy & Website Disclaimer
This Privacy Policy & Website Disclaimer (“Policy”) governs the use of www.LuxPropServ.com, owned and operated by Saturn Realcon Private Limited (“Company”, “we”, “us”, “our”).
By accessing or using this website, you (“user”, “visitor”, “you”) agree to this Policy and the terms stated herein.
1) Website Information Disclaimer
Thank you for visiting www.LuxPropServ.com, a brand of Saturn Realcon Private Limited. This website may contain proprietary notices and copyright information, the terms of which must be observed and followed. Information may be changed or updated without notice. The Company may also make improvements and/or changes in the products and/or programs described in this information at any time without notice.
By accessing this website, the viewer/user confirms that the information including brochures and marketing collaterals on this website are solely for informational purposes only and the viewer/user has not relied on this information for making any booking/purchase in any project of the Company. Nothing on this website constitutes advertising, marketing, booking, selling or an offer for sale, or invitation to purchase a unit in any project by the Company.
The present content regarding project layouts, area, amenities, terms of sale and other relevant terms are based on approved plans and are subject to change as per law or authority instructions. Visuals, renders, images shown are representational and not actual photographs unless mentioned.
The website and all its contents are provided on an “as is” basis. No information on this website creates a warranty. The Company disclaims all liability for any loss/damage arising from the use of this website, directly or indirectly.
Third-party links may appear on this site. These are for convenience only, and the Company holds no responsibility for external sites, their content, or usage. Users are expected to take precautions before accessing or downloading anything from external links.
By using this website, the user agrees to all the terms of this disclaimer without limitation. The website owner will not accept bookings or allotments based on any stock photography, graphics, or material present on the website.
In no event shall the Company be liable for any direct, indirect, special or consequential damages arising out of the use of this website.
Use of this website is subject to the laws of India. The courts of India shall have exclusive jurisdiction over any dispute arising out of the use of this site.
This website is meant for information purposes only and does not constitute an official site. The website is owned by Saturn Realcon Private Limited (Authorized Channel Partner). The viewer confirms that the data is informational and has not been relied upon for making any property purchase decision.
2) Privacy Policy Overview
Saturn Realcon Private Limited respects your privacy and is committed to protecting the personal information shared by users/clients through this website, lead forms, advertising platforms, phone calls, WhatsApp, emails, or any other communication channel.
- What information we collect
- How we use it
- How we protect it (including encryption and CRM security)
- How we share it (limited)
- Your rights regarding your data
3) Information We Collect
A) Personal Information
- Full name
- Mobile number
- Email address
- Country / city of residence
B) Property Preference Details
- Property type / project preference
- Budget range
- Location preference
- Timeframe for purchase or investment
C) Communication Data
- Enquiry forms submitted
- Call records (where legally permitted)
- WhatsApp messages
- Emails and related communication history
D) Document Data (Only if voluntarily shared)
- Passport copy
- Visa copy
- Emirates ID copy, etc.
E) Technical Data
- IP address
- Browser type
- Device type
- Pages visited
- Time spent, referral sources
- Cookie / pixel data (as applicable)
4) How We Collect Information
We collect information through:
- Website enquiry forms
- Google/Meta lead forms
- Calls, WhatsApp, emails
- Cookies and tracking tools
- Direct interactions and meetings
5) Purpose of Collection / How We Use Your Data
We use the data for legitimate business purposes, including:
- Responding to enquiries and arranging call-backs
- Sharing project details, brochures, pricing, offers and updates
- Providing property consultancy and support
- Managing leads through internal systems
- Improving website experience and service quality
- Advertising measurement and conversion tracking (where applicable)
6) Cookies, Analytics & Advertising Tracking
We may use cookies, pixels and similar tracking technologies including (but not limited to) Google Ads conversion tracking, analytics tools, or other advertising/measurement tools.
These tools may collect non-personally identifiable information such as:
- Device/browser type
- Pages visited
- Approximate location
- Interactions/events on website
You can disable cookies via browser settings. Certain features may not work properly if cookies are disabled.
7) Data Protection & Security (End-to-End Encryption + CRM)
We take data security seriously and implement reasonable safeguards to protect personal information.
Secure Storage
We store client information securely using globally trusted and industry-standard CRM platforms and secure cloud infrastructure.
Encryption
All sensitive client data is stored in end-to-end encrypted format, and transmitted using secure protocols such as SSL/TLS wherever applicable.
Access Controls
- Restricted access (authorized staff only)
- Role-based permissions
- Secure authentication methods
- Audit logs and monitoring where applicable
- Regular security updates and operational best practices
Note: While we follow strong security standards, no method of transmission over the internet or electronic storage is 100% secure.
8) Sharing & Disclosure of Personal Information
We do not sell, rent or trade user/client data to third parties.
Data may be shared only in limited situations:
- With internal team members for service delivery
- With project developers/builders only when required for enquiry servicing such as unit availability, pricing, booking processes, or site visit arrangements
- With professional service providers strictly for operational support (example: CRM, IT hosting, analytics tools)
- If required under law, regulation, or lawful government authority request
9) Data Retention
We retain personal data only as long as necessary:
- To respond to enquiries and provide services
- For internal record-keeping and compliance
- For legitimate business requirements
Clients may request deletion of their data at any time (subject to legal and regulatory obligations).
10) Your Rights
You may request:
- Access to your personal data
- Correction of inaccurate details
- Withdrawal of consent for marketing communication
- Deletion/erasure of data (where legally permissible)
To make such requests, please contact us using the details below.
11) External Links
This website may contain links to third-party websites. These links are for convenience only. We do not control external websites and are not responsible for their privacy practices, content, or security.
12) Children’s Privacy
This website is not intended for children under 18 years of age. We do not knowingly collect personal information from minors.
13) Changes to This Policy
We may update or revise this Policy from time to time without prior notice. The revised version will be posted on this page with an updated effective date.
14) Governing Law & Jurisdiction
Use of this website is subject to the laws of India. The courts of India shall have exclusive jurisdiction over any dispute arising out of the use of this site.
15) Contact Information
Saturn Realcon Private Limited (LuxPropServ)
Website: www.LuxPropServ.com
Email: contact@saturnrealcon.com